Loyalty Tech

The science of customer loyalty takes on new importance as the industry emerges from the Covid-19 crisis

Published in the December 2020 issue.

Sandsational!

An Excerpt from At the Sands: The Casino That Shaped Classic Las Vegas, Brought the Rat Pack Together, and Went Out With a Bang

Published in the November 2020 issue.

Big Bets

As more U.S. states launch legal sports betting, operators and suppliers are flooding the field in search of some action

Published in the November 2020 issue.

NIGC, Then & Now

More than 30 years after the establishment of the National Indian Gaming Commission, past commissioners look back on times of conflict, accommodation and cooperation.

Published in the October 2020 issue.

Hail, Caesars!

The improbable sale of Caesars Entertainment to Eldorado Resorts is producing a sea change, and creating a company that remembers the past but reflects the future.

Published in the October 2020 issue.

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