Following procedures is important, but team members can still bring courtesy and assistance to guests in a respectful way so the hospitality the casino industry provides shines through.
A look at the legacy and continuing influence of Las Vegas giants like Sheldon Adelson, Steve Wynn and Tony Marnell.
It’s Problem Gambling Awareness Month, and we take an objective look at the causes and effects of problem gambling, and the proactive approach to responsible gaming efforts.
A look at the legacy of Sheldon Adelson, Chairman and CEO of Las Vegas Sands, who passed away in January at the age of 87.
Mourning the loss of the Casino Journal, whose competition made this magazine stronger and more committed than ever.
November marked the seventh anniversary of iGaming in New Jersey, the first state of any significance to introduce the industry, with no major issues to report.
How do we evaluate performance in this year, and probably next year, of our casino, our employees and our customers?
With Nevada hit hard by the pandemic, can Las Vegas go beyond its reliance on gaming and diversify enough to survive?
Tracking the slow decline of horse racing, and what the casino industry can learn from it.
Losing G2E is painful, but we’re going to attempt to bring the best of G2E to you with podcasts, webinars and products that would ordinarily be highlighted at the show.
Surveying the new casino floor and the pent-up demand for fun
A look at the importance of sovereignty in these troubled times.
With the coronavirus, the times have clearly changed, and will never go back to “normal.” The companies and individuals who thrive and prosper going forward are those who adjust more quickly and innovate to serve a new audience.
Is sports betting a boon for casinos, or a bust? We explore the odds of this growing casino segment.
This month in our nod to Responsible Gaming Month, we offer several articles about problem gaming.
Evaluating the house edge, and educating players on casino games.
Lessons from a casino dealer—balancing ambition with peace of mind.
Consider this column to be the initial “Legends” division of the Gaming Hall of Fame until we hear differently
After 40 years in the business, it’s a delight to see people coming into the industry who are so enthusiastic and committed to success.
There is value to talking to those who lived through the early days of gaming, wisdom and experience which could be used to reveal solutions to problems we’re facing today.