Game On Again
AGS welcomes customers back to its unique GameON conference
IN THIS ISSUE: JULY 2022
GAME ON AGAIN AGS welcomes customers back to its unique GameON conferenceEDUCATING THE CASINO CONSUMER Casinos are candid about game odds, but are customers paying attention?TALE OF TWO CITIES New York has the opportunity to learn from Chicago’s challengesHEAD TO HEAD: THE REGULATORY BACKLASH IN AUSTRALIA Regulation Down Under provides lessons, challengesTAX & SPEND: HOW REGULATIONS IMPACT IGAMING AND SPORTS BETTING SUCCESS Will high sports betting tax rates torpedo success?CUSTOMIZING CUSTOMERS Customer relationship management systems create long-term loyalty
Features More
Educating the Casino Consumer
Casinos are candid about game odds, but are customers paying attention?
Tale of Two Cities
New York has the opportunity to learn from Chicago’s challenges
Head to Head: The Regulatory Backlash in Australia
Regulation Down Under provides lessons, challenges
Tax & Spend: How Regulations Impact iGaming and Sports Betting Success
Will high sports betting tax rates torpedo success?
The Agenda
It Was 20 Years Ago Today
A heart-felt appreciation to all our readers and supporters as Global Gaming Business Magazine celebrates its 20th Anniversary.
PODCASTS
GAMING SUPPLIER SHOWCASE
Tangam Rolls Out its New Slot Product, SODA
SODA helps casino operators turn data into actionable results, improving the bottom-line and guest experience.
Jackpot Digital Revolutionizing Casino Gaming
With their cutting-edge electronic table games and mobile games Jackpot Digital is revolutionizing the casino player experience.
Light & Wonder's Kascada Dual Screen Slot Cabinet
We catch up with Light & Wonder on their new Kascada Dual Screen slot cabinet and some of the innovative games that go with it.
COLUMNS
American Gaming Association
Gaming’s Great Resurgence
The AGA’s most recent “State of the States” report reveals a rapidly-changing gaming industry that is rebounding quicker than ever before.
Fantini's Finance
Real Estate is Asset of Choice
Gaming REITS may not be the flashiest choice for investors, but you just can’t argue with success and profitability
Frankly Speaking
The Other Half
The strange proclivities of high rollers
Marketing
Don’t Date Your Data
With so much information available to casino operators these days, how can you evaluate its quality?
Making My Point
Just Go
Do you take a chance or do you stay in your comfort zone?
FEATURES
Game On Again
AGS welcomes customers back to its unique GameON conference
Customizing Customers
Customer relationship management systems create long-term loyalty
Tax & Spend: How Regulations Impact iGaming and Sports Betting Success
Will high sports betting tax rates torpedo success?
Head to Head: The Regulatory Backlash in Australia
Regulation Down Under provides lessons, challenges
Tale of Two Cities
New York has the opportunity to learn from Chicago’s challenges
Educating the Casino Consumer
Casinos are candid about game odds, but are customers paying attention?
DEPARTMENTS
5 Questions More
Virginia Valentine
President, Nevada Resort Association
Casino Communications More
Hector Fernandez
Chief Executive Officer, Aristocrat Gaming
New Game Review More
Devil’s Lock
Bluberi
Lucky Coin Link
IGT
Grand Legacy
Ainsworth Game Technology
Ultra Rush Gold X
Incredible Technologies
Cutting Edge More
Data Made Easy
PRODUCT: VizOnDemand • MANUFACTURER: VizExplorer
Power of Automation
PRODUCT: Logic Rules Engine • MANUFACTURER: GiG
Emerging Leaders More
Flexible Flyer
Justine Clay, Senior Director, CX, GAN
Making the Leap
Krystal Jones , Senior Vice President and Chief Financial Officer, Live! Casino & Hotel Philadelphia
Meeting in Macau
Michael Lee, Executive Director of Casino Regulatory and Compliance, Venetian Macao
July 12-14, 2022: SBC Summit North America,, Meadowlands Exposition Center. The SBC Summit North America conference and expo will bring together all the major players in the fast-growing North American sports betting and igaming industry for two days of discussions, business meetings, and networking. Presented by SBC Events. For more information, visit https://sbcevents.com/sbc-summit-north-america/.
July 5-8: iGB Live! 2022, RAI Amsterdam, The Netherlands. Produced by iGaming Business. For more information, visit iGBLive.com.
July 7-10, 2022: NCLGS Summer Meeting, Westin Copley Place, Boston, MA. Produced by Spectrum Gaming Group. For more information, https://www.nclgs.org.
July 12-13, 2022: Casino Marketing & Technology Conference, South Point Hotel Casino & Spa, Las Vegas, NV. Produced by Bet Raving Knows. For more information, https://casinomarketingtech.com.
July 14: UNLV International Center for Gaming Regulations: Principles of Tribal Business & Strategic Diversifications, 8 a.m.-12:30 p.m., online event. Produced by UNLV. For more information, visit https://www.eventbrite.com.
July 25-27: ASEAN Gaming Summit, Shangri-La at the Fort, Manila, Philippines. Produced by Asia Gaming Brief. For more information, visit AESEANGaming.com.
July 27-29, 2022: SPiCE Sri Lanka (Strategic Platform for iGaming Conference & Exhibition), Colombo, Sri Lanka. Produced by Eventus International. For more information, visit sportsbettingevents.com.
August 9-11, 2022: OIGA Conference and Tradeshow, Cox Business Convention Center, Tulsa, Oklahoma. Produced by Oklahoma Indian Gaming Association. For more information visit OIGA.org.
August 9-11, 2022: Australasian Gaming Expo, ICC Sydney, Darling Harbour, Sydney, Australia. For more information, visit austgamingexpo.com.
August 15-17, 2022: The Racing and Gaming Conference at Saratoga, Saratoga Hilton, Saratoga Springs, NY. Presented by Tinhorn Productions and Spectrum Gaming Group. For more information, visit: racingandgamingsaratoga.com.
August 22-25, 2022: SIGMA Balkans & CIS, Belexpocentar, Belgrade, Serbia. Presented by SIGMA. For more information, visit sigmaworld.events/sigma-balkans-cis-2022
August 24-26, 2022: G2E Asia 2022, Marina Bay Sands, Singapore. Produced by Reed Exhibitions and the American Gaming Association. For more information, visit www.g2easia.com.
September 6-9, 2022: 13th European Conference on Gambling Studies and Policy Issues, Thon Ullevaal Stadion Hotel, Oslo, Norway. Produced by the European Association for the Study of Gambling. For more information, visit easg2022.org.
September 12-15, 2022: 23rd Annual TribalNet Conference & Tradeshow, Grand Sierra Resort & Casino, Reno, NV. Produced by TribalHub. For more information, visit www.tribalnetconference.com.
September 20-22, 2022: SBC Summit Barcelona, Fira Barcelona Montjuïc. The SBC Summit Barcelona conference and exhibition is where sports betting and igaming operators, affiliates, suppliers, and regulators from around the world gather to meet, exchange knowledge and ideas, and do business. Presented by SBC Events. For more information, https://sbcevents.com/sbc-summit-barcelona.
September 21-23, 2022: 25th East Coast Gaming Congress & NexGen Gaming Forum, Hard Rock Hotel and Casino Atlantic City, NJ. For more information, visit www.ecgc.us.
September 23, 2022: Council on Compulsive Gambling of New Jersey 40th Annual Statewide Conference, virtual conference. For more information, visit https://800gambler.org/about-us.
October 10-13, 2022: Global Gaming Expo (G2E) 2022, The Venetian Expo, Las Vegas, NV. Join the Global Gaming Community at Global Gaming Expo 2022. Produced by Reed Exhibitions and the American Gaming Association. For more information, visit www.globalgamingexpo.com.
October 16-20, 2022: World Lottery Summit 2022, Vancouver, British Columbia, Canada. Produced by the World Lottery Association. For more information, visit WorldLotterySummit.org.
October 18-19, 2022: Casino Esports Conference: Northeast Summit, Esports Innovation Center, Stockton University, Atlantic City, NJ. For more information, visit www.casinoesportconf.com.
October 18-20, 2022: SBC Summit CIS, International Convention Center, Parkovy, Kiev. The premier event for betting and gaming in the CIS region. Presented by SBC Events. For more information, visit sbcevents.com/sbc-summit-cis.
November 1-3, 2022: SBC Summit Latin America, Miami, Fl. Latin America’s Senior Executive Betting and Gaming Summit. Presented by SBC Events. For more information, sbcevents.com/en/sbc-summit-latinoamerica..
November 14-18, 2022: SiGMA Europe, MFCC, Malta. For more information visit sigma.world/europe.
February 7-9, 2023: ICE London, . Produced by Clarion Gaming. For more information visit www.icelondon.uk.com/welcome.
February 27-March 1, 2023: Casino Esports Conference, . Produced by Fox Marketing, LLC. For more information visit www.casinoesportconf.com..
