From Bad to Worse

The gaming industry in the United Kingdom has endured operational ineptitude, regulatory overreaction and political grandstanding, so what’s the next shoe to drop?

Published in the January 2021 issue.

Loyalty Tech

The science of customer loyalty takes on new importance as the industry emerges from the Covid-19 crisis

Published in the December 2020 issue.


An Excerpt from At the Sands: The Casino That Shaped Classic Las Vegas, Brought the Rat Pack Together, and Went Out With a Bang

Published in the November 2020 issue.

Big Bets

As more U.S. states launch legal sports betting, operators and suppliers are flooding the field in search of some action

Published in the November 2020 issue.

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