Survey: iGaming Suppliers Face Increased COMPLIANCE Pressures
Vixio Regulatory Intelligence has released the findings of its 2025 Gaming Supplier Survey. More than 100 executives from leading gambling suppliers shared their views on topics such as artificial intelligence, responsible gaming and technical compliance.
The survey was conducted between April and July and published in August. It revealed that suppliers expect increased scrutiny from regulators who are becoming more knowledgeable about their impact on the global online gambling ecosystem. This heightened awareness underscores the need for suppliers to implement robust, technology-enabled solutions and establish clear internal frameworks and company policies for compliance.
“The Gaming Supplier Survey underscores the increased regulatory burdens falling on online gambling suppliers as more European jurisdictions introduce specific B2B licensing regimes and regulators scrutinize how illegal offshore sites are being supported,” said Vixio Chief Analyst James Kilsby.
“In addition, regulation of iGaming is spreading to new parts of the world, and suppliers are grappling with an increasingly diverse set of technical compliance rules and other regulatory restrictions, as they seek to capitalize on these exciting growth opportunities.”
The compliance pressure is not just coming from the regulators: 75 percent of suppliers surveyed agree that operators are increasingly pressuring suppliers to remain compliant as well.
A Choice Between Regulated and Gray Markets
Industry executives believe that within the next five years, online gambling suppliers will need to make more definitive choices between exclusively serving licensed and regulated markets or operating in those with a more ambiguous legal status.
Latin America and North America were identified as regions poised to offer the most significant commercial growth opportunities for suppliers in the coming years. Additionally, the Africa/Middle East region, particularly the United Arab Emirates, presents a substantial yet uncertain opportunity.
Technical Compliance Requirements Are Increasingly Diverse
Technical compliance challenges were also highlighted through the survey, with 90 percent of respondents agreeing that technical or product compliance requirements are becoming increasingly diverse across regulated markets.
This trend is likely to only accelerate over the next five years, the survey found.
For more information about Vixio’s supplier research, visit vixio.com.
