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Joe Pappano

CEO, Sightline

Joe Pappano

The technology developed to run cashless transactions has improved markedly over the past 10 years. Sightline has been at the forefront of that development and its new CEO, Joe Pappano has spent his entire career preparing for this moment. With 29 years in the business, Pappano changed jobs recently when Sightline reorganized its executive structure and received a substantial investment from a private equity company active in the payments arena. Pappano explains how the company is now poised to move cashless payment in the gaming industry into the mainstream. He spoke with GGB Publisher Roger Gros in the Sightline offices in Las Vegas in December.

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Roger Gros is publisher of Global Gaming Business, the industry's leading gaming trade publication, and all its related publications. Prior to joining Global Gaming Business, Gros was president of Inlet Communications, an independent consulting firm. He was vice president of Casino Journal Publishing Group from 1984-2000, and held virtually every editorial title during his tenure. Gros was editor of Casino Journal, the National Gaming Summary and the Atlantic City Insider, and was the founding editor of Casino Player magazine. He was a co-founder of the American Gaming Summit and the Southern Gaming Summit conferences and trade shows. He is the author of the best-selling book, How to Win at Casino Gambling (Carlton Books, 1995), now in its fourth edition. Gros was named "Businessman of the Year" for 1998 by the Greater Atlantic City Chamber of Commerce, and received the Lifetime Achievement Award from the American Gaming Association in 2012.