Letting dealers keep their own tips can improve customer service, dealer efficiency and player loyalty
If the health of your guests truly is paramount, now is the time to ban smoking
The role of casinos in reducing the risks of Covid-19
More communication with the end user is always beneficial
Can you make online betting frictionless?
How to implement online reward redemption
Our ride on the skill-game rollercoaster
Hurdles to even simple e-commerce strategies illustrate the need for better casino data and personalization.
Don’t spend another second focusing on this segment; concentrate on your own customers
Are rising room rates already impacting gambling budgets and visitor volumes?
Casinos get smarter with hotel room distribution
Seven considerations for the evolution of gaming
Communication drives a culture change in casinos
When casinos should be focusing on gamers
Taking responsibility is often the first step to success
How the introduction of lotteries and mobile devices will influence the slot floor
Table-game technology will attract new players and lower operating costs
Don't ignore your best players; empower your hosts