King Data
Tools to collect and analyze data are crucial to success in today’s casino operations
Published in the May 2023 issue.
Instant Action
Micro betting brings constant acton—and big revenues—to the sports betting business
Published in the April 2023 issue.
The Evolution of Gifting
Gifting as a promotional reward brings players back by making them feel special
Published in the March 2023 issue.
Paying it Forward
Payment solutions are adapting to an omnichannel world
Published in the February 2023 issue.
Data and the Hotel
Software that enables hospitality operators to drill down into data details is becoming a necessity
Published in the January 2023 issue.
Entering the Unknown
Rachel Barber, Senior Vice President & Chief Technology Officer, Gaming, IGT
Published in the January 2023 issue.
Tribal Skill Set
Kelly Myers, Manager of Client Solutions, Gaming Laboratories International
Published in the January 2023 issue.
Building Up
Brian Green, Vice President and Assistant General Manager, Graton Resort & Casino
Published in the January 2023 issue.
Paying It Forward
How payment technology has successfully met the challenges of today’s gaming industry
Published in the December 2022 issue.
Know the Score
Sports betting platforms have to be flexible and add new dimensions
Published in the November 2022 issue.
Form + Function = Versatility
Today’s kiosks perform a variety of operations, and have been a lynchpin in the spread of sports betting
Published in the October 2022 issue.
The Race for Cashless Supremacy
Heavy hitters prepare to unveil cashless innovation at G2E
Published in the September 2022 issue.
ETG Evolution
Electronic table games have evolved as a lower-limit, non-intimidating version of tables—often with slot-style bonuses
Published in the September 2022 issue.
Social Selling
Social media is replacing traditional marketing of casino gaming
Published in the August 2022 issue.
Customizing Customers
Customer relationship management systems create long-term loyalty
Published in the July 2022 issue.
Crunching Numbers
Data analysis is the key to building customer loyalty
Published in the June 2022 issue.
Keep on Giving
High-profile gifts have long been a part of the casino promotional landscape, and the practice is growing in unexpected ways.
Published in the May 2022 issue.
Building Value Through Data
New technologies are generating information that helps casinos better serve customers
Published in the April 2022 issue.
Paying It Forward
As online gaming, cashless gaming and sports betting continue to spread, vendors providing payment technologies flourish
Published in the March 2022 issue.