Product: Slot Sense
Manufacturer: Gaming Support

Gaming Support has announced the development of Slot Sense, a tool for “predictive maintenance” in the casino industry.

Slot Sense gives the operator full control of slot maintenance. Sensors built into the slot machines monitor and report the following conditions of these machines:

  • orientation
  • g-forces
  • thermal imaging
  • magnetism
  • sound
  • temperature
  • humidity
  • air pressure

These data points are analyzed and compared with data profiles. Exceptions will be shown on the user’s dashboard, and that will determine the maintenance schedule for the week. When predictive maintenance is working effectively, maintenance is only performed on machines when it is required—before a failure occurs. Predictive maintenance will reduce or eliminate the unnecessary disturbances that require corrective maintenance when failures occur.

Working with Slot Sense offers several cost savings for the casinos: It minimizes the downtime of the slot machine allowing for more player time, reduces hours needed for maintenance, and lowers cost of parts and supplies.

For more information, visit gamingsupport.com.

Author: GGB Staff

Staff writers for Global Gaming Business magazine, Las Vegas, Nevada.