Slot and system manufacturer Konami Gaming and mobile technology company Joingo announced a partnership under which Joingo will bring a mobile “patron app” to the Konami Casino Management System.
The KCMS Patron App is a mobile loyalty system which will allow casinos with KCMS to immediately deploy their own branded Android, iPhone, Blackberry and mobile web applications. It also gives the casinos an opportunity to engage with their guests more strategically and more often, while offering players current offers and up-to-date information on their loyalty club status any time, anywhere.
“The Patron App is an example of our commitment to provide the latest technology,” said Tom Soukup, Konami’s vice president of systems research and development. “The KCMS Patron App exploits the unique features of KCMS products and allows operators to not only expand targeted player communications, but also to personalize the experience and information for the customer, all of which will help drive casino revenues.”
The KCMS Patron App will allow players to view all aspects of their loyalty program, such as real-time loyalty club status, point totals, promotional free play credits and points-to-play balance, as well as the current KCMS Floorwide Progressive Bonusing jackpot values. Players can access a list of their available comps and offers that can be redeemed on the spot by playing specialized promotional games through their mobile phones. Guests can even enjoy self-service options like ordering drinks, requesting their cars from the valet, searching and locating their favorite machines, and signing up for a players club card. The KCMS Patron App will also allow players to view property amenities such as restaurants and hotel rooms, view menus, make reservations and obtain showroom schedules.