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JCM Global

A Technology Roadmap Enhances the Customer Experience

JCM Global

At G2E 2023, JCM Global will present a personalized technology roadmap that enhances the player’s journey throughout the casino.

The journey begins at the gaming machine or table where JCM’s award-winning transaction technologies, including the iVIZION and UBA Pro bill validators, ensure guests can quickly begin their play with the fastest and most secure validation technology in their class.

JCM’s patented Fuzion system technology further enhances the customer experience, with features such as iTITO that smoothly enables mobile-powered cashless transactions through the advanced Bluetooth connectivity of JCM’s Mobile I/O device and the communication pathway of JCM’s Peripheral Network Adapter. Fuzion gives players another transaction choice, making it more convenient to enjoy their favorite game.

Innovative TITO printing solutions like the GEN5 thermal printer, CouponXpress printer, PromoNet system and TITA allow operators to communicate directly with customers and deliver fast and accurate payouts and promotional offers for carded and uncarded players.

Throughout the casino and resort, Digital Signage Solutions (DSS) elevates the customer experience and provides opportunities for casinos to deliver their brand messages in dynamic, virtually unlimited ways. Using leading DSS technologies like DSS MAX-R, DSS VB Diamond and DSS CLEAR transparent displays, operators can create stunning virtual environments to immerse their guests.

The technology journey continues back-of-house where JCM’s ICB Intelligent Cash Box system and ICB ASAP robotic automation unit quickly, accurately and automatically account for transactions. Digital and automatic asset tracking with ICB streamlines the drop process, saving time and reducing slot-floor play disruptions for customers.

Throughout the entire gaming environment, JCM solutions empower gaming operators to elevate their player experience to entirely new levels. Visit Booth 4039 and find out how the JCM team can deliver a technology roadmap that takes results to the next level.

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