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Jacob Lanning

Payments Consultant, IGT

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Cashless payments have been on a roll since the beginning of the pandemic. Not only are people more used to electronic transactions, they also are hoping to avoid contact with cash or devices that used to be the only way to make a payment. Jacob Lanning returned to IGT last year to lend his expertise in developing the IGT Resort Wallet, which allows customers at a casino resort to easily load money onto slot machines, purchase chips at table games or many any transaction across the resort without any physical contact with a person or device. He spoke with GGB Publisher Roger Gros from his home office in Las Vegas in March.

Roger Gros is publisher of Global Gaming Business, the industry's leading gaming trade publication, and all its related publications. Prior to joining Global Gaming Business, Gros was president of Inlet Communications, an independent consulting firm. He was vice president of Casino Journal Publishing Group from 1984-2000, and held virtually every editorial title during his tenure. Gros was editor of Casino Journal, the National Gaming Summary and the Atlantic City Insider, and was the founding editor of Casino Player magazine. He was a co-founder of the American Gaming Summit and the Southern Gaming Summit conferences and trade shows. He is the author of the best-selling book, How to Win at Casino Gambling (Carlton Books, 1995), now in its fourth edition. Gros was named "Businessman of the Year" for 1998 by the Greater Atlantic City Chamber of Commerce, and received the Lifetime Achievement Award from the American Gaming Association in 2012.