International Game Technology announced that the company has agreed to implement its Resort Wallet cashless solution and its proprietary IGTPay full-service funding solution at all three Agua Caliente Casinos in California—Agua Caliente Casino Resort Spa Rancho Mirage, Agua Caliente Casino Palm Springs, and Agua Caliente Casino Cathedral City.
This deployment of Resort Wallet in combination with the IGTPay solution will give patrons mobile access to funds from all available types of external sources. The available sources can include credit and debit cards, bank accounts and e-wallets. This can reduce contact with cash while increasing player loyalty through enhanced convenience.
Agua Caliente Casinos is scheduled to implement the full suite of IGT’s Resort Wallet modules in 2021. The suite includes both flexible variations of IGT’s cashless offering: cardless and carded. The player’s PIN-protected Cashless Wagering Account can fund both variations, either digitally through external sources via IGTPay such as bank accounts, credit cards, debit cards, or e-wallets, or through cash deposits at the casino cashier, kiosks and slot machines.
Funds in the Cashless Wagering Account are securely maintained for the next play session or property visit, and players can also transfer funds between slot machines on-site, as well as between Agua Caliente’s other properties, or withdraw funds into a bank account. As part of the planned IGTPay full-service funding deployment, Agua Caliente Casinos will benefit from IGT’s payments team, which has been operating in digital gaming markets since 2013 and will support all aspects of payment-related services.
With the cardless variation of Resort Wallet with IGTPay, players will be able to use Agua Caliente’s Play Agua mobile app to access their Cashless Wagering Account. Players tap their smartphone on a slot machine to card in, and transfer funds electronically to the game.
For patrons who prefer to use physical loyalty cards, the carded cashless variation of Resort Wallet enables them to use their Agua Caliente ACE Club card to access their Cashless Wagering Account. With it, players insert their card into a slot machine and transfer the funds into the game.