GGB is committed to providing updated news and analysis on our weekly news site,

Duetto Partners with Konami

Duetto Partners with Konami

Duetto Research announced the integration of its Duetto GameChanger hospitality profit optimization software with casino management systems produced by Las Vegas-based Konami Gaming.

Connectivity with Konami allows Duetto to leverage rich customer data that includes gaming as well as non-gaming spend for more sophisticated room pricing recommendations and offers, according to the company.

“Total spend data from Konami allows us to price rooms down to the individual customer based on their individual profit potential,” said Marco Benvenuti, co-founder and chief analytics and product officer for Duetto. “This means better insights and more revenue for our casino resort and hotel customers. Our application is built to bring casinos the ability price all room types, channels and dates independently of each other to maximize profitability. These are powerful tools for resorts with a broad range of rooms and rates.”

Konami’s patron management system tracks customer spend throughout the entire casino resort. Customers can use the same loyalty card at the tables, slots, spa, restaurants, golf course and anywhere else. The associated loyalty program tracks total spend rather than simply accumulating points. As a result, valued customers earn better deals and comps based on their patronage.

“Guests should feel confident casino hotels will recognize and value their business in whatever form it takes,” said Steve Sutherland, executive vice president and chief operating officer of Konami Gaming. “This is the future of loyalty programs, and one good for both casinos and consumers. We anticipate a positive impact on profitability, guest experiences and operational efficiencies.”

    Recent Feature Articles

  • Always Bet on Engagement

    Social media strategies for gaming in 2023 and beyond

  • Free Play Rules

    Free play has been a primary player reward for casinos, but does it make sense?

  • Old Scams, New Twists

    Can casino operators stay one step ahead of cheaters who use technology to become successful?

  • Shiny New Objects

    Why are electronic table games the hottest target for cheats?

  • Gun Crazy

    With liberalized gun laws, casinos need to be more diligent in detecting weapons.