GGB is committed to providing updated news and analysis on our weekly news site, GGBNews.com.

Cypress Bayou Picks Agilysys

Hospitality software supplier Agilysys announced that Cypress Bayou Casino Hotel in Charenton, Louisiana has selected a comprehensive solution suite—including InfoGenesis POS, InfoGenesis Flex, rGuest Analyze and rGuest Pay—to enhance efficiency and streamline food and beverage service. The property, which is owned and operated by the Chitimacha Tribe of Louisiana, is a longtime user of the Agilysys Eatec inventory and procurement system.

Cypress Bayou’s food and beverage operation includes five on-site venues as well as a wide range of private and off-property functions. The property’s executive team wanted fixed and mobile point-of-sale solutions that would optimize food and beverage delivery, along with a payment gateway solution that would secure sensitive cardholder data. They also wanted a business intelligence application that would help managers make strategic data-driven decisions. The Agilysys solutions met the property’s criteria, with state-of-the-art features and functionality that will enable Cypress Bayou to modernize its entire F&B operation.

“We’ve been very pleased with Eatec, so when shopping for other technology solutions, we once again turned to Agilysys,” said Debbie Young, food and beverage director at Cypress Bayou Casino Hotel. “InfoGenesis and InfoGenesis Flex offer an ideal combination of fixed and mobile point-of-sale solutions that deliver comprehensive functionality, yet offer maximum flexibility, while rGuest Pay reduces the risks associated with credit card acceptance.

“We’re also excited about using rGuest Analyze to gain insight into our F&B operation, so that we can make more informed and profit-driven business decisions.”

    Recent Feature Articles

  • Back to Basics: 10 Trends for 2023

    The 10 Trends for 2023 do not start with the recovery from the pandemic

  • Doing the Math

    The creativity of game design goes hand in hand with what keeps players at the game—the program math

  • Everything to Everyone

    Bally’s Chairman Soo Kim aims for the top, but will technology be his foil?

  • Regulating the Regulators

    Should regulators of the multi-state, billion-dollar casino industry come from the outside?

  • Paying It Forward

    How payment technology has successfully met the challenges of today’s gaming industry