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Crown Melbourne Deploys Tangam System

Crown Melbourne Deploys Tangam System

Business intelligence software supplier Tangam Systems announced that Australia’s Crown Melbourne has deployed the award-winning Tangam Table Games Yield Management (TYM) system across 400 table games at the casino, including baccarat, blackjack and roulette.

The TYM system is a business intelligence tool that helps operators improve their table game mix, table spreads, schedules and betting minimums management. TYM provides predictive analytics to adjust table spread/schedules based on customer demand patterns, recommendations on how to change the game mix to serve unmet customer segments, and real-time prompts to floor staff to open or close more games and set betting minimums as player demand fluctuates throughout the day.

According to the company, these components allow a casino to increase profitability and enhance the experience of the players they already have coming through their doors.

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