Global Payments Gaming Solutions (GPGS), a division of Global Payments, enables the world’s gaming entertainment leaders to create enhanced consumer experiences and maximize spending across all physical and digital properties. With experience spanning more than 60 years in business and 20 years in gaming, GPGS has become a leader in the gaming industry, developing cutting-edge technology to modernize the industry’s cashless gaming environments.
The ability of technology to provide goods and services in a completely digital, intuitive and nearly concierge-like environment has transformed the way all industries and sectors view the customer experience, including the gaming sector. To adapt to the changing nature of how consumers want to do business, we disrupted the way casinos allow patrons to fund their play. VIP Mobility enables true cashless casino gaming while providing an easier, more efficient way to fund play. Unlike traditional forms of wagering and betting, VIP Mobility enables guests to create digital TITO tickets on their mobile device by scanning an existing voucher or using their VIP-preferred e-check account.
VIP Mobility interoperates with VIP Financial Center, the industry’s first true full-service solution providing convenient self-service TITO tickets, bill breaking, e-check, ATM and cash advance capabilities to casino guests that prefer to use cash. VIP Financial Center not only enhances the player experience, but it also helps casinos maximize spending across all physical and digital properties. The high-performance solution is designed to equip casino operators with robust service capability, high dependability, easy serviceability, and enhanced security, all in a slim profile design. This enables casinos to achieve maximum value for the floor space occupied by their kiosk solution.
Recently, Viejas Casino & Resort implemented VIP Mobility into their suite of solutions. As the needs of patrons continue to evolve, Viejas needed a solution to improve funding optionality and expediency. Through the implementation of VIP Mobility, Viejas can provide additional convenience and transaction security to patrons.
GPGS has partnered with Engaged Nation to lead its digital nurturing strategy for patrons. As a strategic marketing and communications partner, Engaged Nation will design, build and manage electronic messaging, including emails, player adoption, enrollment, internal team training and ongoing engagement.