Leading slot manufacturer International Game Technology is launching a new upgrade kit that will allow customers to retrofit legacy IGT machines with the advanced Service Window for interactive networked communication.

The Service Window solution for legacy IGT 80960 video machines,  scheduled to be deployed in the fall, is the only GSA-compliant player interface available for the legacy IGT machines. It is compliant with the G2S, or game-to-system interface.

The Service Window provides player interaction with the casino, right at the slot machine. When the player inserts his players club card, a special window slides the game screen over, providing a menu of information and services the player and operator can customize, all designed to improve the player experience. It is featured on all of IGT's newest game formats, which are designed to work in networked systems such as IGT's sbX system.

"This new solution helps preserve operator investments," said Rich Schneider, IGT's executive vice president of gaming products. "Now, operators will have access to future technologies on the gaming machines they have today. And, because this solution is GSA-compliant, it gives operators more control and flexibility for the types of content distributed across the network-creating a better player experience."

By GGB Staff

Staff writers for Global Gaming Business magazine. Las Vegas, Nevada.